HSBC North America Holdings Inc. Consumer Loan Complaint

HSBC North America Holdings Inc. Consumer Loan department,

Installment loan Managing the loan or lease Texas

In -/-/- my wife and I received a home equality loan from HFC\Beneficial Finance for $20000.00. We signed did sign the contract to be paid at an 8 %. The agent took it to the back to make a copy to which he fold and put it in an envelope. Thinking this is a reputable company we did n't think to open the contract and look again. We made the payments every month up until -/-/- when I inquired to the new company - to why I am still getting a bill. That when I found out that the agent had changed the contract by putting a - in front of the - making it 18 %. I would 've never signed an 18 % contract. This was not typed it is in pen. We had already paid over $26000.00 and they 're claiming we still owe over $16000.00 making the pay back over $43000.00. Since then I have moved and ca n't find my copy of the document. But I feel I have fulfilled my commitment to this loan and more, and I do not owe anything else. I 'm a - and this is hindering my security clearance investigation.