Fidelity National Information Services, Inc. (FNIS) Credit Reporting Complaint

Fidelity National Information Services, Inc. (FNIS) Credit reporting department,

Unable to get credit report/credit score Problem getting report or credit score Virginia

I tried to open an - checking account, and I was denied even though my credit score was over -. With seven years of a full time job, no student debt, auto loans, or any loans period, I was denied a savings account even though I already have - at - - -. After my first denial, I called - -, and the company encouraged me to try again, stating they did not conduct a " hard credit check. '' After my third try over five months, I finally received a letter from Ally, stating CHE-SYSTEMS INC was unable to verify my identity. Then, in order to gain access to the full report, I had to complete a form on CHE-SYSTEM 's website that asked for everything from my current address to my social security number - extremely sensitive information. Instead of completing their application, I called the listed number ; however, the only thing the company has on the end of the line is an automated voice mail. In addition, - was unable to " supply specific reasons why [ they ] have denied [ my ] application. '' So, after being promised my credit score would not be affected, my score actually dropped over - points!