Checking account Using a debit or ATM card
Regions Financial Corporation Bank account or service department,
Checking account Using a debit or ATM card Florida
On -/-/- at a - ATM a withdrawal transaction for the amount of $200.00 took place without my authorization. A police report was filed at the police department located at - - - - - FLORIDA - in which I was given a case number : -. The police report was presented to Regions Bank to initiate an investigation in which it was concluded that the transaction was normal, that my card was used with my pin, which is FALSE. I then proceeded to the bank and was told that I should initiate my own investigation, which is very frustrating because if I do not show evidence of my own, the case will not be reopened. The bank does not want to help with the investigation to determine who obtained access to my personal information. The bank, I repeat, does not want to help me, so I come to you to solve this problem.
Regions Financial Corporation customer in Florida
May 02, 2016
* Source: CFPB Complaint Database
Regions Financial Corporation response to complaint:
Closed with monetary relief
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