UMB Bank Credit Card Complaint

Payoff process

UMB Bank Credit card department,

Payoff process Illinois

I was issued a new card due to security breach in the company. I have paid on time and the checks have been cashed by the company but they are being credited to the inactive account, not the new number. Bank refuses to resolve this situation and the card has been placed on hold.

UMB Bank customer in Illinois
May 02, 2016

* Source: CFPB Complaint Database

UMB Bank response to complaint:
Closed with monetary relief

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