JPMorgan Chase & Co. Credit Card Complaint

Identity theft / Fraud / Embezzlement

JPMorgan Chase & Co. Credit card department,

Identity theft / Fraud / Embezzlement Georgia

- credit cards were stolen and used unauthorized in - - while on a business trip in - -, CA. - cards were used at a - club for $65000.00 over the span of 4 hours ( temporary charges showed closed to $80000.00 ). I brought $400.00 in cash but was drugged and missed my flight the next day. I filed a police report of my cards being stolen as well. I did not authorize any of these charges, let alone know how one person could have spent $65000.00 in the span of a few hours. 1 card was used at - - for $8000.00. The single card after I reported it stolen was immediately refunded within a month after the evidence reviewed did not match my spending history ( ever ).


scan it '' ) and the handwriting and signatures on the invoices which is not mine. I had a weak signature and the banks stance is it is close enough to previous signatures I have provided. The tip and dollar amounts are written in handwriting that looks nothing like mine. Additionally many of the time stamps of the receipts are well past the venue closing at - PST ( -/-/- - - ). My credit lines were both used over the limits, and there are no records of the bank trying to call me to verify the large charges. In fact - card was used in a different state that given super sonic travel could not occur that same day but the bank did not call me to cancel the card either. It 's as if they allowed all the charges to go through and see what happened later. Charges of -,-, and - went through without any verification ( where is the security protection )? Please let me know if you would like more details. I can see what I am allowed to disclose but I feel this is a violation of FCBA, my credit card protections, and simply providing good customer service. I think other consumers should be aware of this bank and their treatment and lack of any customer service through this event. Also the strip club has a history and previous law suits to this effect that the bank is also ignoring ( please see attached for some existing cases in both significantly less dollar amounts vs fraudulent activities ). I look forward to speak and hopefully providing additional detail so others can be aware of this situation. My attorney is : - - - : ( - ) - Direct : ( - ) - Cell : ( - ) - Fax : ( - ) - Email : --

JPMorgan Chase & Co. customer in Georgia
Apr 30, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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