Speedy Cash Holdings Payday Loan Complaint

Payday loan Can't stop charges to bank account can't stop charges to bank account

Speedy Cash Holdings Payday loan department,

Payday loan Can't stop charges to bank account Can't stop charges to bank account Washington

Evergreen Financial Investments , Inc DBA Rapid Cash, - - - - -, -, WA -, -. My bank is - - - The selections do not really pertain to my situation. I do not have the money to pay the loan back as I no longer have work. I have revoked my pre-authorization for my debit card and actually cancelled my debit card since I misplaced the original. I spoke with my credit union and notified the merchant as well ( in writing ) and I also requested that they put together an installment plan. They responded that they had revoked my pre-authorization and I could make payments by mailing them to Kansas or bringing them in to the office here in -. Since they did not mention the terms of the plan, I called their customer service number and spoke with " - ''. She told me that I could not have an installment plan without a debit card on file which I do not


from a debit card that no longer exists will earn them $25.00 for the attempted deduction and may also incur a charge from my credit union. Since they know I do not have the money to pay, their trying to withdraw it on the due date makes no sense except to punitively charge me $25.00 on the attempt. Again, the contract makes no mention of having to have a card authorization and, in fact, the email I received gave other instructions for payment this makes no sense. I am trying to be honest with them to tell them I ca n't pay immediately and they are giving me the run around. I do want to pay my debt, I just ca n't right away. I am sorry about this but now I feel they are being dishonest. I can furnish their email response if you require it. I just would like to email it to you at a private email address. Can you please help?

Speedy Cash Holdings customer in Washington
Apr 27, 2016

* Source: CFPB Complaint Database

Speedy Cash Holdings response to complaint:
Closed with explanation

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