Synchrony Financial Credit Card Complaint

Other fee

Synchrony Financial Credit card department,

Other fee Texas

Chevron Gas Texaco continues to use deceptive practices by increasing the minimum payment even if you make a payment. They start with $25.00 minimum and then continue to increase the minimum each month. Even if you make a payment, if it does n't meet there minimum amount, they will charge you a late fee of $40.00 dollars and then they increase the minimum payment again until you are unable to make the minimum payment. Even if your account is closed. I now have a minimum payment of almost $200.00 even though I have made a payment. The company issues the credit cards from Synchrony Bank and they are the ones who collects the payments. My account has been closed for about 6 months and they make it impossible to pay off the balance by continuing to charge outrageous charges, minimum payments and late fees. Last, they report you to the credit bureau, even if you make a payment. They state that if you do n't make the minimum payment, it 's considered you did n't make a payment at all.

Synchrony Financial customer in Texas
Apr 27, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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