KeyBank NA Credit Card Complaint

Advertising and marketing

KeyBank NA Credit card department,

Advertising and marketing Ohio

I have a general complaint about credit card soliciting where it says I have been pre-approved. This is suppose to mean I have already qualified based on my credit score, etc. This means they have enough information where they do not need to request any other credit information and thus hurt my score by inquiring through the credit agencies. Apparently this is not the case and it is very deceptive. I will not do business with any company that is deceptive. In fact, I will read them the riot act just as I did to Key Bank yesterday, Monday, -/-/-

KeyBank NA customer in Ohio
Apr 26, 2016

* Source: CFPB Complaint Database

KeyBank NA response to complaint:
Closed with explanation

Consumer disputes how KeyBank NA handled their complaint

Created with Highcharts 4.2.3KeyBank NAComplaint HistoryComplaints4/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3KeyBank NAAdvertising and marketing100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising and marketing0.4%62.4%12.3%19.9%1.3%3.4%0.3%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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