Seterus, Inc. Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Seterus, Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Florida

I filed a previous complaint against Seterus but after reading through a little more of the - correspondence they have sent in less than a week, Seterus needs to back up and back off. They are sending extraordinarily aggressive, demanding, and unprofessional correspondence especially considering they do not have the facts of this matter and even more especially considering that I have no clue who this company is. The 'backing up ' is they need to introduce themselves and present me with information and documentation on who they are and under what authority and authorization they are contacting me. It sure could appear to be a scam when someone aggressively contacts you demanding thousands of dollars and making aggressive threats if do not pay it immediately. If it is legitimate, I would assume there should be documentation from - as one of my outstanding issues with - - - is they never provided such documentation and also were barking orders ... So once Seterus, or more like -, provides that information, then Seterus can open up discussions and this is then we begin addressing the fact that the information they have is incorrect as already mentioned in the previous complaint. Based on the correspondence received, I am very suspect that Seterus has violated rules and/or regulations as you ca n't just start flooding people with correspondence and making extreme demands and threats and especially without proper documentation too all aspects of the correspondence.

Seterus, Inc. customer in Florida
Apr 25, 2016

* Source: CFPB Complaint Database

Seterus, Inc. response to complaint:
Closed with explanation

Consumer disputes how Seterus, Inc. handled their complaint

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