Rushmore Loan Management Services LLC Mortgage Complaint

Rushmore Loan Management Services LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Massachusetts

we fell behind in mortgage, way behind. we have tried for loan modifications several times. one company took $2500.00 and closed up shop taking my money with them. Rushmore, the mortgage company told me they would do modification for free, take 30 days. I called about 3 months later after never hearing anything even after phone calls and told they never did it and it takes 6 months!. we have gone to many people, taking money up front, even after I told husband not to do it, and no where. I cant do thru bank either. Now on - - I got a letter telling us that we had to sign our keys over to Rushmore by -, 2016. That we would get only $2500.00 AFTER they decided if it was acceptable to them. I have since got a letter from a lawyer telling me that the auction on property is - -, 2016 at - -. If it is being sold at auction then Rushmore is in now way going to give me moving expenses since they will then no longer own property. we have not sent back their letter. I do not have means to move as rents in my area are as high as mortgages! we also have a - yr old son that they are putting out on street. We need longer then -/-/- to get up funds and need much more then the $2500.00 they offer.