Citibank Credit Card Complaint

Billing disputes

Citibank Credit card department,

Billing disputes Vermont

I " bought '' a refrigerator from Best Buy on -/-/2016. Best Buy charged my credit card immediately, but wo n't deliver the refrigerator until -/-/2016. I " bought '' a tv from Best Buy on -/-/2016. Best Buy charged my credit card immediately, said they would deliver it on -/-/2016, but now say they ca n't. I complained to the Best Buy store manager that they should not charge my credit card until they actually deliver the product. The manager said charging my credit card immediately was their " policy. ''

Citibank customer in Vermont
Apr 21, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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