PayPal Holdings, Inc. Money Transfers Complaint

Domestic (US) money transfer Other service issues

PayPal Holdings, Inc. Money transfers department,

Domestic (US) money transfer Other service issues California

I had a business account with PayPal, which I used as a credit card processor and had a Debit Mastercard to access funds. My account had a negative balance on it, which is why they would keep any funds transferred on to that account. However, after a short time and without any notice sent to me, I was no longer allowed to login to my Paypal account. When I follow the website 's prompt to I contact them via email, their website requires me to login. Furthermore, because of this problem, I am unable to access my financial data for FY 2015 and any necessary documents or information for my tax filings.

PayPal Holdings, Inc. customer in California
Apr 20, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3PayPal Holdings, Inc.Complaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/20161/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPal Holdings, Inc.Other service issues51.5%18.2%30.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther service issues4.9%1.5%15.7%75.9%2.0%Closed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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