Specialized Loan Servicing LLC Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Specialized Loan Servicing LLC Mortgage department,

Other mortgage Loan modification,collection,foreclosure Washington

I have submitted a complete short sale file to SLS now multiple times and can not get anyone to work the transaction. The negotiator this file was assigned to dropped the ball multiple time before she left on " leave '' and SLS did n't bother to reassign the transaction to anyone. I have emailed and left a voice message for the CEO trying to escalate my concern with no return correspondence. the first lien was approved and has been closed out twice now because of SLS delays ( they are the - lien holder ). SLS 's phone system does n't allow you to get through to a live body instead it requires you schedule a call back from them. In return they never call you back.

Specialized Loan Servicing LLC customer in Washington
Apr 19, 2016

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

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