First Mortgage Corporation Mortgage Complaint

First Mortgage Corporation Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Nevada

I have had nothing but bad service with First Mortgage Corporation ( " FMC '' ). A few months ago I was told they sold my loan to another servicer. I began calling the other servicer for an address to send my payment. They told me they did not have me in their system. Finally after calling for a FULL month, I called FMC and was told that my loan was NOT sold and it was still with them. Fast forward to - -, 2016. I was told again that my loan was being sold to another servicer. I went ahead and paid the - payment to FMC to avoid the issue of waiting for an address to mail the payment to the new servicer. I then on - - received a notice in the mail from the treasury department telling me that my taxes were never paid in - and that they would be publishing my information if it was not paid by - -. I called FMC and left a voicemail and said that my taxes were not paid and for someone to call me. I never received a call back. I then began calling the new servicer to let them know of the tax situation and was told that my loan information has to be in their system before they can do anything about the taxes. I have been calling for weeks and my loan is still not in their system. I began to wonder if my loan was transferred or if I was again told that it was sold but it actually was not. I again called this morning to FMC and received a voicemail over and over again. Unless I know an extension I have no one to talk to. I do n't want to pay my taxes directly as I have already paid it in my mortgage.