iFreedom Direct Corporation Mortgage department,
VA mortgage Application, originator, mortgage broker Texas
I had spoken with - - of jFreedom Direct about a possible mortage and i told her i had a collect that i was working to have removed. She told me she wanted to get a copy of my credit report from all - bureaus. I told her no. I again told her about the collection account and how i had to give them at least 30 days to respond. She aggreed to wait and we ended the call. I have credit monitoring and i was shocked when i received an email that - had run my credit. I contacted them as i had never heard of this company. And never gave anyone permission to obtain my credit file. They gave me the name, address and phone number of a person named - at iFreedom Direct who requested the report. As i have never spoken to this person, i called - who admitted that there was indeed a manger named - with her firm. She claimed that no one at iFreedom DIrect had run my credit. She called me later claiming she had a CSR from - on the line to 'prove ' that they did not request my credit report. I told her when she got - on a conference call then call me back. I have not heard from - or -. I never gave her permission to run a credit report. The address and phone numberof the iFreedom Direct person I was working with and that requested my credit file is : iFreedom Direct. - - - -, CA -. -
iFreedom Direct Corporation customer in Texas
Apr 18, 2016
* Source: CFPB Complaint Database
iFreedom Direct Corporation response to complaint:
Closed with explanation
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