Equifax Credit Reporting Complaint

Unable to get credit report/credit score problem getting report or credit score

Equifax Credit reporting department,

Unable to get credit report/credit score Problem getting report or credit score New Jersey

Called Equifax over the weekend to unfreeze my credit report. The call was directed to -. When I requested a US based representative as I am entitled to, I was told that the US call center is " closed '' and if I want to lift my credit freeze that I must talk to the - based representative. I believe that this response is illegal because under US law I have a right to speak to US representative to maintain my rights under US law.

Equifax customer in New Jersey
Apr 17, 2016

* Source: CFPB Complaint Database

Equifax response to complaint:
Closed with explanation

Consumer disputes how Equifax handled their complaint

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