Bank of the West Bank Account Or Service Complaint

Bank of the West Bank account or service department,

Checking account Problems caused by my funds being low California

THE BANK CHARGED AN ADDITIONAL IMPROPER $35.00 DOLLARS INSUFFICIENT FUNDS FEE, PLUS A MONTHLY SERVICE CHARGE OF $10.00 TO TAKE AWAY MY EARNED $10.00 DOLLARS BONUS FOR USING POPMONEY SERVICES. AS BECAUSE OF THIS BANK ACTION $48.00 DOLLARS IS MISSING FROM MY BANK CHECKING ACCOUNT. THIS BEGAN THURSDAY - - AS A MERCHANT REQUEST FOR PAYMENT CAME IN FOR IN WHICH THE BANK PAID AND CHARGED THE $35.00 INS.FUNDS FEE THIS MADE MY ACCOUNT BALANCE A NEGATIVE - $8.00. EARLY FRIDAY MORNING I MADE A CASH DEPOSIT FOR - DOLLARS THIS BROUGHT MY ACCOUNT IN THE POSITIVE TO $-, LATER THAT MORNING VIA ONLINE BANKING I CHECKED MY ACCOUNT BALANCE IT WENT FROM - TO. $160.00 MISSING $35.00 dollars. ADDITIONALLY THE BANK CHARGED MY ACCOUNT A MONTHLY SERVICE CHARGE FEE OF $8.00 BUT I HAVE A NO INTEREST EARNINGS CHECKING ACCOUNT WITH NO MONTHLY SERVICE FEE CHARGES. AND CUSTOMER SERVICE REPRESENTATIVE WOULD NOT EMAIL OR US POSTAL MAIL SEND ME A CLAIM FORM FOR THIS ISSUE, THANK YOU.