Ford Motor Credit Company Consumer Loan Complaint

Ford Motor Credit Company Consumer Loan department,

Vehicle loan Shopping for a loan or lease Texas

I purchased a - Ford Mustang GT from - and - Ford. In the closing stages of financing, the loan officer offered me a package that included gap insurance and an extended warranty for $1300.00. I accepted but after financing was done and I reviewed my paperwork it showed that I was charged $1300.00 for an extended warranty and another $700.00 for gap insurance. I told the finance manager what happened and he offered me a warranty program for oil changes for 3 years or - miles which ever came first. He drew up the paperwork and we both signed and I still have my copy. The company that handles warranties for Ford does not have this agreement on file. I 've spoken to the finance manager twice and nothing has changed.