Wells Fargo & Company Money Transfers Complaint

International money transfer Money was not available when promised

Wells Fargo & Company Money transfers department,

International money transfer Money was not available when promised Arizona

I was trying to wire money from Wells Fargo Bank ( WFB ) in -, Arizona USA to - - , - - . It finally got there after three weeks plus. A similar wire from another Arizona Bank to - had taken a couple days. The confusion and incompetence at WFB were unacceptable causing - and loss of money.

Wells Fargo & Company customer in Arizona
Apr 14, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints4/20169/201610/20161/20172/20173/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyMoney was not available when promised100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMoney was not available when promised1.2%6.1%1.2%14.4%75.8%1.4%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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