BB&T Financial Bank Account Or Service Complaint

BB&T Financial Bank account or service department,

(CD) Certificate of deposit Deposits and withdrawals North Carolina

I filed a complaint reference # -. I received a response that the inquiry was satisfied in 2008. Not SATISFIED!! I was not offered any documents supporting the evidence of this TRANSACTION. I have the ORIGINAL CD in my possession. I have contacted the representative - - directly at ( - ) -. I have received no response. I contacted BB & T before the initial complaint was filed in person at my local bank, then by phone at the - office with NO RESPONSE at ALL. The documents supporting this TRANSACTION I would LIKE to have sent to me VIA emal and mail ASAP. I am attaching THE REAL AND ORIGINAL COPY OF THE CD that I am seeking for my funds due to ME ....