LoanDepot Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

LoanDepot Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Texas

Imortgage failed to pay my property taxes in - on my new home construction, leaving me with possible late penalties and other charges. On top of that, for my tax refund, I am unable to claim property tax deductions in -. They have transferred my Mortgage to - mortgage as of - -, -. Since Imortgage claims to no longer own my loan, they are deferring any and all responsibility. I have paid $550.00 a month out of my escrow account for property tax & insurance since I closed on this home on - -, - ..., where is my money going? Is this even legal? Property tax payments need to be made by - - to avoid penalties, which clearly did not happen. This should not be legal and now I am facing potential liens on my house after all I have done is make timely payments on my mortgage as a good resident of the - Imortgage needs to pay my property tax & assume responsibility for any additional charges & expenses on my behalf. Per RESPA, they must " make you whole '' for any adverse action cause by their late payment. Up to and including the loss of home/equity, increase cost of insurance etc Thank you all sincerely, -

LoanDepot customer in Texas
Apr 12, 2016

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

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