LoanDepot Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Texas
Imortgage failed to pay my property taxes in - on my new home construction, leaving me with possible late penalties and other charges. On top of that, for my tax refund, I am unable to claim property tax deductions in -. They have transferred my Mortgage to - mortgage as of - -, -. Since Imortgage claims to no longer own my loan, they are deferring any and all responsibility. I have paid $550.00 a month out of my escrow account for property tax & insurance since I closed on this home on - -, - ..., where is my money going? Is this even legal? Property tax payments need to be made by - - to avoid penalties, which clearly did not happen. This should not be legal and now I am facing potential liens on my house after all I have done is make timely payments on my mortgage as a good resident of the - Imortgage needs to pay my property tax & assume responsibility for any additional charges & expenses on my behalf. Per RESPA, they must " make you whole '' for any adverse action cause by their late payment. Up to and including the loss of home/equity, increase cost of insurance etc Thank you all sincerely, -
LoanDepot customer in Texas
Apr 12, 2016
* Source: CFPB Complaint Database
LoanDepot response to complaint:
Closed with explanation
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