PayPal Holdings, Inc. Money Transfers Complaint

PayPal Holdings, Inc. Money transfers department,

Domestic (US) money transfer Other service issues Missouri

This is a complaint against PayPal Credit for an unauthorized hard credit inquiry. It is not a complaint about sending money. I recently applied for a home mortgage and was surprised when my lender questioned an inquiry on -/-/- from -/PPC which I later determined to be -/PayPal Credit. While I do maintain an account with PayPal Credit there had been no activity on my PPC account around the time of this *unauthorized* " hard '' credit inquiry. Additionally, my balance with them at the time was $0.00. This hard credit pull caused a delay in my securing a mortgage and I had to sign paperwork at closing attesting that I was unsure of the nature of the inquiry. Companies ca n't just randomly pull " hard '' credit inquiries, can they? Around late - - or - - I logged into my PayPal account and sent a message via their secure message center demanding an explanation of the inquiry. I never received a response. Additionally, messages older than 90 days are not displayed on the message center.