American Credit Acceptance, LLC Consumer Loan department,
Vehicle loan Managing the loan or lease Florida
I have obtained a Car Loan with American Credit Acceptance in - have have paid on time over and above the minimum payment which is $300.00. The record will show I am paid up several months in advance in order to minimize the High Interest Rate. However, to no avail, most of the payment ALWAYS goes towards interest paying very little on the Principal. I tried to refinance for a better terms with Credit Unions, and Commercial Banks, and each time I request a payoff, I am quoted over the phone, exactly the outstanding balance on my statements, In other words, no discount for paying off ahead of time. Since - -, -, I have requested a payoff and was promised that I will received the information by email. The New Lender called over and over, and was promised the same thing. Now the balance have increased from $3600.00 since - -, to - -, - to $3600.00. It appears over the last two years, American - Acceptance does not want to have loan being paid off by another Lender, so they delay, delay, delay until I give up. I am - - - and can not ward off imminent medical issues that comes with getting old, and all I want to do is pay off this loan
American Credit Acceptance, LLC customer in Florida
Apr 12, 2016
* Source: CFPB Complaint Database
American Credit Acceptance, LLC response to complaint:
Closed with explanation
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