PayPal Holdings, Inc. Consumer Loan Complaint

PayPal Holdings, Inc. Consumer Loan department,

Installment loan Managing the loan or lease Missouri

I attempted to purchase - $85.00 - gift cards with my credit card via Paypal 's website. For unexplained reasons, I was only able to purchase - of these as intended. For the last -, PayPal only gave me the option to purchase with PayPal Credit. I reluctantly did so. No disclosures were made to me as to the details of the transaction with them to the best of my knowledge, but I was generally aware that they offered 6 months interest free on the purchase. I monitored my account on at least a monthly basis, as I wanted to make sure and avoid the interest. Each " e-statement '' I was e-mailed indicated a balance of $170.00 and a minimum payment of $0.00. I was waiting for a statement that indicated a payment due so that I could pay in full and avoid interest. However, the first statement I received that showed a payment due was this month, and $18.00 was already added to my balance. I had no warning that this interest would be added, and had never received any statement that seems to


in full today. I inquired as to the reason I was forced to use PayPal credit for my purchase instead of my credit card. The supervisor told me that sometimes there are purchase limitations for credit card purchases based on account history, but he said that my credit line had been open for some time and always in good standing, and that he ca n't understand why I would have been limited in this way. I believe that it was abusive to force me to use PayPal Credit ( apparently without justification under the company 's own policies ), and that it was deceptive to charge me more than 10 % of the balance without any warning, while leading me to believe that no payment was yet due.