Experian Credit Reporting Complaint

Experian Credit reporting department,

Credit monitoring or identity protection Problem cancelling or closing account North Carolina

When I requested my free credit report from Experian, I paid what I believed to be a $1.00 fee to obtain my - digit credit score. What I did not know was that Experian also enrolled me into a $21.00 monthly " membership '', which I still do not even understand what the purpose was. I was charged for two months service without noticing the charges, and finally noticed and requested a refund. The company took several days to respond to my request to cancel the membership, and only refunded - of the - charges.