Cornerstone Home Lending Inc. Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Cornerstone Home Lending Inc. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Texas

I received an escrow disclosure statement from my mortgage company, Cornerstone Lending, letting me know that my escrow account is in arrears by $8000.00, giving me - options to resolve the issue, 1 is to pay the $8000.00 in full or spread over 12 months thus making my new monthly payment $2700.00 beginning -/-/16. This is the first time I 've heard of my escrow shortage and I have less than a month to start paying this new amount since I do n't have $ - I can just pay in 1 lump sum. I do n't have the ability to make a - dollar payment for the next 12 months either. Talk about payment shock! I 've tried to communicate with the mortgage company to come to a solution to this but have n't had any luck. They have not given me any other options. I am afraid I will lose my home since I am not able to pay what/how they want me to pay. I am a single mom & only have - income. I am already just barely making ends meet. I feel I was not made aware of what my true obligations would be when my loan originated, I feel it was so that I 'd be able to qualify to get the loan. I am at a loss and do n't know what else to do to resolve this issue. I am being set up for failure right from the start with the - options they have given me.

Cornerstone Home Lending Inc. customer in Texas
Apr 12, 2016

* Source: CFPB Complaint Database

Cornerstone Home Lending Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Cornerstone Home Lending Inc.Complaint HistoryComplaints11/20132/20144/20155/20157/201511/20152/20164/201611/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Cornerstone Home Lending Inc.Loan servicing, payments, escrow account91.7%8.3%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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