Ford Motor Credit Company Complaint

Ford Motor Credit Company Consumer Loan department,

Vehicle loan Problems when you are unable to pay Texas

My father purchased a - - - Pickup from - - - in -, T- on -/-/-. My father was - - - at the time he purchased the pickup. He traded in a - - - pickup. Apparently, my late father did not attempt to negotiate with the dealer and paid full price. They gave him less than half of what - - - says was the trade in for the - - pickup. Additionally, they sold him extras that were included in the financing. My father passed away on - -, - so he had the truck less than one year before he died and he died owing Ford Motor Credit approximately $32000.00. My dad was making truck payments of $690.00 per month which my sister and I do not intend to pay. Ford Motor Credit has not been at all cooperative. I took the truck to a local Ford dealer for an appraisal and they gave us an appraisal of $25000.00 so there is a shortfall of approximately $7500.00 between what the estimated value is and what he owed when he passed away. Ford Motor Credit insists that they want the full amount of $32000.00 in spite

far less than the $250000.00 then come back and expect us to pay the difference in three years when the estate closes. We offered to try to sell it for what it is worth and give them that amount with the expectation they would write off the rest. I feel this would be more than fair because I believe both - - - and Ford Motor Credit may be guilty of something like elder abuse. They took advantage of an - - - man whose health was failing. No, he would not have admitted that his health was failing and he was still handling his affairs. However, his mental capacity was diminished. Otherwise, he would not have paid full price for the truck and taken such a small trade in on his - truck. I will also be writing letters of complaint to -, my - and the State of Texas. Ford Motor Credit has been pushy, unhelpful and uncooperative. They are treating us the same as they would someone who had taken out a loan and was n't making payments. In fact, even someone who no longer had the ability to make payments due life circumstances should be treated better. They should be working with us, not telling us what they want and what they will do whether we like it or not. Feel free to share this complaint with Ford Motor Credit and again, this complaint will not be my only effort to reconcile our grievances with -.