Bank of the West Mortgage Complaint

Bank of the West Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Colorado

- -, There are numerous issues that have arised from your responses that I will ask to be answered one at a time through individual complaints using the CFPB site. Several of my questions were not responded too in my first complaint. First off I have been provided - Mortgage Transaction History reports from the same Loan account that do not have the same dollar amounts posted on the Interest paid colum on the date of -/-/-. Below you will find the Amounts of - -/-/- transactions from " Complete Transaction History '' that - Provided in - - from Consumer Loan Servicing Department Bank of the West. This Transaction document has Interest paid amount of $570.00 on -/-/-. -/-/- Payment Fees Interest Principle $72000.00 -/-/- $170.00 $170.00 - $72000.00 -/-/- $420.00 $400.00 $23.00 $72000.00 Below are the Amounts of the - -/-/- transactions copied from the " Mortgage Transaction History '' that - - provided in his response to CFPB site on -/-/-. The interest paid amount on


-/-/- Payment Fee Interest Principle $72000.00 -/-/- $170.00 $170.00 - $72000.00 -/-/- $420.00 $170.00 $230.00 $23.00 $72000.00 Auto payment, satisfied -/-/-, late charges paid of $170.00 Both of these transaction statements show that the $170.00 was paid before the $420.00 transaction. Actually it was when I looked online and saw that " AutoPay '' debited only $420.00 for the monthly payment I then made the payment of $170.00 so the monthly payment equaled $600.00. This would make a $170.00 discrepancy on Form - for tax year -. - -, please explain which Transaction document is correct? If the Transaction History you Provided in your response to CFPB site on -/-/- is correct it brings up a new problem. The Interest Paid total on My " Form - Mortgage Interest Paid statement '' for tax year -, is $170.00 higher than the Interest Paid total amount from all - interest added from the transactions stated on the transaction history you provided on -/-/-. My accountant said he will be glad to amend my - Federal Income tax return to reflect the correct dollar figure. I am certainly not paying this Income tax return amendment as this would be a BOTW mistake. Please provide correct interest paid amount for - tax year on a revised Form -. I have enclosed a copy of the " Complaint - '', " Complete Transaction History '' that - Provided in - - from Consumer Loan Servicing Department Bank of the West as well as " Mortgage Transaction History '' that - - provided with his response on -/-/- to CFPB site. Thank you in advance for acknowledging and answering this request. Sincerely, -