PNC Bank N.A. Credit Card Complaint

Advertising and marketing

PNC Bank N.A. Credit card department,

Advertising and marketing Maryland

My Visa credit card had an advertised benefit about extending manufacturers warranty by up to one year. When I called Visa to use their warranty for a $900.00 dishwasher bought entirely on a card issued by them, they denied my claim. While I believe I satisfied all clauses for the claim, they said as the dishwasher is hardwired for electrical connection, the item was excluded.

PNC Bank N.A. customer in Maryland
Apr 01, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3PNC Bank N.A.Complaint HistoryComplaints3/20164/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PNC Bank N.A.Advertising and marketing100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising and marketing0.4%62.4%12.3%19.9%1.3%3.4%0.3%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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