PNC Bank N.A. Mortgage Complaint

PNC Bank N.A. Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Nevada

I wish to avoid foreclosure on my home so my attorney submitted an offer for short sale to my servicer PNC on -/-/2016. At the time there was a sale date set for -/-/2016. The sale date was then extended to -/-/2016. Upon following up with PNC in - 2016, PNC stated they had closed the request for short sale because it was received less than 30 days prior to a sale date. My attorney then advised them the sale date was extended to -/-/2016 and therefore it was actually received 39 days prior to the new sale date. PNC then stated that they will not accept the request until after the sale date had been extended. Which makes no sense!!! Common sense tells us that sale dates are only extended for 30 day periods at a time. So how is someone supposed to wait to submit a request until after the sale date is extended, but still get in the request more than 30 days prior to a sale date??? This makes no sense and it appears to be a rule PNC uses simply to evade reviewing someone for assistance. There is no reason why we should have to refax in the same paperwork and offer they already have on file from -/-/2016. They received the request 39 days prior to a sale date and simply making up a rule that is impossible to meet, is not a valid reason to evade review of a request from someone to avoid foreclosure.