PayPal Holdings, Inc. Credit Card Complaint

Identity theft / Fraud / Embezzlement

PayPal Holdings, Inc. Credit card department,

Identity theft / Fraud / Embezzlement California

Scam Committed by PayPal I feel I was wrongly signed into PayPal 's Credit Service. This seems to be a delayed payment for 6 months I scammed into, when I could 've easily paid the entire $150.00 transaction on - -, -, paid through my debit card. That 's exactly what I thought, that I was paying through my debit card. Today, a male from PayPal collections called me, stating that I currently owe $180.00 for non-payment. He said they 've been sending me correspondence on this. I did finally find ONE email, stating that payment was due. However, I felt I did n't need to read ANY of today 's many emails from PayPal, which were pretty much advertisements - I thought the transaction AND payment had been completed through my debit card last year. While I was talking, the collector tried to interrupt me several times, but I continued talking anyway, refusing to acknowledge his " collector '' tactics. I finally told him I 'd investigate my bank account and call them back.


I called PayPal Collections ( - ) back on - -, - - PST and spoke to a -. I told her the same thing, that I was wrongly signed into PayPal credit. I told her that I only wish to pay her the $150.00 transaction. She said, " We 're Collections, and I can give you a REDUCED late fee. '' I replied, " I never signed up for PayPal Credit. I 'd like to file a complaint with Consumer Financial Protection. '' She asked, " Do you want their address so you can write them? '' I replied, " No, I can file the complaint online. '' After that, the call went silent. I believe she put me on hold or mute.

PayPal Holdings, Inc. customer in California
Mar 29, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with monetary relief

Consumer disputes how PayPal Holdings, Inc. handled their complaint

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