Barclays PLC Credit Card Complaint

Payoff process

Barclays PLC Credit card department,

Payoff process Texas

I have had muitiple calls from the - - about a balance for my Barclay Credit Card. I have explained my situations with both them and the orginal credit card. - keeps calling up to 8 times a day from - - to - - threating, harrising, and demanding. I have explained to them not to call and they then started to call my place of employment muitiple times. The day of this report they called my phone 3 times and my work once and its - CST. Ths is on going since -/-/2016.

Barclays PLC customer in Texas
Mar 28, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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How Barclays PLC handles Payoff process complaints

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints3/20164/20165/20169/20161/20173/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCPayoff process83.3%16.7%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AveragePayoff process7.5%5.9%4.7%0.7%23.4%57.5%0.3%Closed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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