Conventional fixed mortgage Loan modification,collection,foreclosure
Seterus, Inc. Mortgage department,
Conventional fixed mortgage Loan modification,collection,foreclosure California
My loan is currently with Seterus Servicing. I tried to do a short sale in - of 2015 which was declined. I then vacated the premises on - -, 2015 and notified - of that fact. They sent me - modification agreement in - of 2015. I called them and decli8ned. again advised them I vacated the premises and they should initiate foreclosure proceedings. I did n't hear from them except for the occasional statement and - letter advising me that I was declined for assistance. I never asked for assistance..In -/-/- I was sent a Notice of Default. Since then, I have been inundated with calls asking me if I want the modification. That would be the modification that I never received and have told them verbally I did not want. I was called on - -. I advised them I did not want the mod, I was n't living in the house an proceed with the foreclosure. On Saturday. 3 days later, I received another call asking me my intention for the house I again told them I was n't living in the house I did n't want any assistance and proceed with foreclosure. This morning, 1 business day later I received another call. I called them back and again told them I wanted no assistance. I also asked why I was receiving daily calls when contact was made and she advised me that because I am in a trial ( what Trial? ) the calls could not be stopped. I told her that it was harassment and she stated that they were within their right to call me every day as long as I was in a trial I did n't want nor never asked .Is n't this against the fair debt collection practices act?
Seterus, Inc. customer in California
Mar 28, 2016
* Source: CFPB Complaint Database
Seterus, Inc. response to complaint:
Closed with explanation
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