Equifax Credit Card Complaint

Closing/Cancelling account

Equifax Credit card department,

Closing/Cancelling account Nebraska

I opened a joint-owner credit card with the - - - - in - -. I closed it in - - with a $10000.00 Credit Limit in Pays As Agreed status. The closure was only reported to - correctly. Equifax and - still report it as open with a $2500.00 credit limit. I filed a dispute with both Equifax and - and - came back with - credit limit as correct and the account is still open. When I called -, they agreed the card was closed but refused to correct their mistake.

Equifax customer in Nebraska
Mar 27, 2016

* Source: CFPB Complaint Database

Equifax response to complaint:
Closed with explanation

Consumer disputes how Equifax handled their complaint

Created with Highcharts 4.2.3EquifaxClosing/Cancelling accountSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageClosing/Cancelling accountSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints