Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

APR or interest rate New Jersey

I was completely duped by Synchrony Financial ( www.synchronyfinancial.com ; - : SYF ) which was spun out from GE ( - ). This company claims its roots in helping American 's purchase GE appliances in the Great Depression. What a joke! The story is that I purchased some sports equipment ( $7500.00 ) for my rehabilitation from - - using what I understood to be a 0 % finance credit account for 18 months after which point I would then start to incur finance charges ( if not paid in full ). That 's perfectly acceptable to me, but - things happened, ( 1 ) They charged me for all past interest on the card ( $2600.00 ), and ( 2 ) the interest charge was a mind boggling 29.99 % APR. Outrageous! The sales person advertising the option at the time, sold it as why not take the credit, its basically free and then you just pay it off. I was shocked that such a thing could actually happen.


representative training. I think this really vilifies Synchrony, i.e. as a call center representative going to get numerous calls from angry people when we nail them with the steal their money interest charge, here 's what your read to them. I 'm sure they covered themselves in fine print legalese or perhaps it was lost in translation when GE spun out Synchrony, but I never received a call or any formal written notice that I was about to be charged nearly - % of the amount I borrowed. One would think that your about to be charge $2600.00 warrants at least a call to the home or a written notice. I basically assumed since I was then dealing with GE ( at the time ) that I was dealing with a company with 100+ years of integrity and strong reputation. Bad Assumption. It is the modern era, so I set up auto-pay to insure timely payment of my debt and I also set up paperless statements to be a good planet citizen. My bad. I 'm disgusted more with myself at being fooled, than with Synchrony who obviously know how to play the game in taking advantage of people. I filed this complaint to maybe help others from being fooled by Synchrony. They win again, buyer beware.