U.S. Bancorp Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

U.S. Bancorp Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Pennsylvania

Reference to Case number : - Unfortunately, the representative of US Bank did not address my complaint accurately and specifically explaining why the loan application was mishandled from the beginning : - I would have promptly clarified the contradictory information if was brought to my attention immediately without any delay. - As I mentioned, I have over 25 years of gainful, professional employment with - earning a very good amount of money each month, with or without extra allowances and I have a saving over $ - in my 401K - Still US Bank is challenged calculating basic math : My monthly income without allowances is -. Common sense dictates that an employer would not give $16000.00 for a house and car allowance. The actual house and car allowance. Equals - a month. Please review your calculation again - I believe this process has been made particularly difficult and lacked transparency. I.E. I was not informed about the program requirements. Can you provide the DTI ratio? What is the minimum down payment? - As the process unfolded, I began to wonder if my status of being an - living in the - - played a role. - This protracted process of securing a loan and its eventual denial caused considerable emotional anguish for me, my spouse and particularly for the sellers. - As a buyer, I can not recover from this failed transaction, because the seller put this special house right back on the market and immediately went into escrow.

U.S. Bancorp customer in Pennsylvania
Mar 22, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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