SunTrust Banks, Inc. Mortgage Complaint

SunTrust Banks, Inc. Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Maryland

I submitted a short sale package to Suntrust bank on - -, 2016. I have complied with all their requests in a timely manner to submit supporting documentation as of - -, -, Suntrust continues to request a seller disclosure form which has been provided on - -, - -, and - -. Each time i call they say that it is incorrect or missing data. I email it to a representative they review and confirm it is correct and that it will be forwarded to imaging department. I call again, and go through the same process and have lost almost a month and file has not been sent to negotiation and have a lost a month in this process because of their incompetence. This file is in foreclosure status w/o a sale date, the buyer is approved, and will most likely lose him because of suntrust delay in properly reviewing document submissions.