Caliber Home Loans, Inc Mortgage Complaint

Caliber Home Loans, Inc Mortgage department,

Conventional fixed mortgage Settlement process and costs Texas

First, the Buyer needed a POA for his wife. We sent it to Calibur Home Loans for them to approve and complete with whatever requirements they have for a POA and make sure the names where what they were going to require. We sent a - - to the wife in Colorado at a cost of $170.00, we received it back Wednesday and now - is saying it does not meet their Criteria. This loan should have closed at the end of -, they are still not ready to close it ; however, they are going to lower the interest rate by - today and say they do not have to Re-Disclose for that and that the wife is now going to have to sign in Colorado and that is another $170.00 cost to the Borrower. We still do not have any documentation from them at all. We also have another closing set with them for - and the Buyer just got here we have no docs for that closing either, because they need to raise the Seller Concessions by $1600.00 and that just came up today.


I thought the whole point of all the new CFPB Guidelines was to eliminate that kind of stress from Borrowers. It has not accomplished - thing for most borrower 's with this Lender especially. This seems to be the normal way they do business.