PNC Bank N.A. Credit Card Complaint

PNC Bank N.A. Credit card department,

Payoff process Indiana

Requesting PNC Credit Card to Reverse the Charge-Back of $7500.00 on Card Ending ... - I was hired as a Purchasing Agent for a Co. called - - - , an online company based in NY in -, 2016. My job was to make purchases for this Co. initially using my credit card and they reimburse me afterwards by making payments on the card from their " supposed '' corporate account with - -. Of course I objected to this proposal and they agreed to first pay off the balance of $7500.00 on my PNC - - ending with -. My card payment was initiated on - -, 2016 from the - - - ( Routing:- & Acct # : - ) and when I checked the balance online on - -, it was " - ''. Reason for Dispute with PNC Being suspicious of the possibility of the payment being reversed, I waited for almost - week before I proceeded to make the purchases on my PNC Cashbuilder Credit card ending with - which included gift cards from -, - and -. On - -, with


- and it was still - balance. However on - -, when I checked the account balance, it was $7500.00 ( - + - )! With my - raising, I called CS ( got transferred to dispute dept, then Payment Resolution for more than an hour ) to find out what 's going on. I was told the check was returned ( AFTER 12 DAYS ....! ) So I asked WHY WAS THEIR NO INDICATION ON MY ACCOUNT THAT THE PAYMENT WAS PENDING ALL THESE WHILE SO I COULD HAVE DELAYED OR NOT MAKE THE PURCHASES AT ALL? AND IF THE CARD CO. KNOWS HOW TO ADD " PENDING CHARGES '' TAB TO THE PAGE, WHY COULD N'T THEY HAVE ADDED ( " PENDING PAYMENTS '' TAB ALSO TO ALERT CUSTOMERS? OR HOW ARE WE SUPPOSED TO KNOW IF A PAYMENT DID N'T GO THROUGH BEFORE IT 'S CHARGED BACK TO THE ACCOUNT? This Company turned out to be a scam, I did my due diligence to protect myself and wished that PNC did the same for its cardholder.