Conventional fixed mortgage Loan servicing, payments, escrow account
Seterus, Inc. Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Washington
Our son passed away on - -, 2015. His mortgage was with - - but they sent it to Seterus for processing. After sending Seterus our sons death certificate twice, they continue to call our mobile and home phone asking to speak to our deceased son. This has caused - to his mother and prolonging her grief leading to a decline in her health.
Seterus, Inc. customer in Washington
Mar 07, 2016
* Source: CFPB Complaint Database
Seterus, Inc. response to complaint:
Closed with explanation
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