OneMain Financial Holdings, LLC Consumer Loan Complaint

Installment loan Managing the loan or lease

OneMain Financial Holdings, LLC Consumer Loan department,

Installment loan Managing the loan or lease Tennessee

I took out a $4000.00 loan with Springleaf Financial Services. I applied online for the loan. I went into the company 's office to pick up the loan check and to complete the process.The loan term was to be 36 months, with a payment of $190.00. The loan specialist showed where they had applied several insurances unemployment, -, and - different accidental death. I told him I did not want the insurances. The worker assured me the insurance would be removed from the loan. The date of stated above loan was -/-/2015. According to Springleaf policy my documents would be emailed to me. I made 10 payments on time .i received $1500.00 loan on -/-/2015. It was to be same 36 month term as the first loan. Payments were to be $260.00 a month. As before I did not want the insurance. I received my payment statement for the combined loan with a balance $12000.00. I had only borrowed a total of $5500.00. I called spoke with - the manager, she told


was charged $1100.00 for insurance premium s I had declined. I only borrowed $4000.00 but it showed I had financed $5100.00 with pre computed interest added $3100.00 with the loan term 42 months! This was not the amount and terms I had agreed. The 24 % APR turned out to be 28.86 %. The - loan was combined and another $2000.00 in insurance premiums added to the original $1500.00 loan amount. The amount financed was $7500.00 with interest $4900.00. The term was for 48 months This is predatory lending at its worst! I have called and spoke to several staff and managers each time I am told something different. When I said I did not want the insurance on either loans and it was only 36 months. - said I could not pick the loan term duration ... Why was I asked then! The insurance premiums total the amount of $3200.00 then with pre computed interest added to each payment, over $5000.00 added to the original loan amount combined of $5500.00. I have kept my ground and when they realized I had been charged for the same type insurance twice on the last loan, they made arrangements to refund the premiums of the - loan in the amount of $2000.00. I do not find this acceptable. I want the amount of the - loan insurance premium $1100.00 plus interest that was added to the full amount of $3200.00.

OneMain Financial Holdings, LLC customer in Tennessee
Mar 03, 2016

* Source: CFPB Complaint Database

OneMain Financial Holdings, LLC response to complaint:
Closed with explanation

Consumer disputes how OneMain Financial Holdings, LLC handled their complaint

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