Review and analysis of over 20 complaints against OneMain Financial Holdings, LLC
OneMain Financial Holdings, LLC consumers have reported over 20 official complaints related to Managing the loan or lease. Out of the 20 consumer complaints against OneMain Financial Holdings, LLC, 15% were disputed by the consumer (i.e. the consumer was not happy with how OneMain Financial Holdings, LLC responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against OneMain Financial Holdings, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 20% resulted in non-monetary compensation.
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OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease June 3, 2016 - OneMain is charging me 17.20 % interest on my car loan dated -/-/2014. Yet I just purchased a car and was financed elsewhere at 5 %. I asked OneMain if they would refinance me now that my credit is better and they refused. I have held off the last few payments as I have tried to get them to redo the loan at a fair rate. Instead all they do is harass me making phone calls to me from - disserent numbers.... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease May 27, 2016 - Springleaf is reporting a loan on my credit report with inaccurate information. They are reporting a high credit of $3700.00 on - and - while - is reporting a high credit of $4100.00. How can a different amount be reported to each of the credit bureaus? Also the last reported date is different on all -. - for -, - for - and - for -. So that means everytime I submitted a dispute to the credit bureaus, a real investigation was n't done and they would just verify the account. How can you verify an inaccurate account and not change the last reported date... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease May 22, 2016 - One Main Financial uses deceptive practices in the way it displays payment due information via their website. Their online " Account Summary '' and " Account Details '' page will show that there is zero due for the upcoming month, yet the online statement itself ( if you download it ) will show a payment due for the upcoming month. I have screenshots and downloads where their website clearly shows my next payment is due on - -, 2016. Yet my statement shows a loan payment due on - -. I have relied on their online information for the month of - which showed I had zero payment du... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease April 29, 2016 - we purchased our home in -, due to health issues we need to sell it. We bought the home from - -. It was a foreclosure home. We have discovered - undisclosed liens on the mobile home, these liens were both discharged in -/-/-. We have received a release to lien from - for the one that they had. However, One Main has not done anything but give me a run around. - refered me to them ( letter attached ) as they have no record of the lien. I have called, faxed and emailed all the documents to Main One, and -. I was able to get the social security number for the prior deb... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease April 22, 2016 - Citifinacial received a default judgment against me in - -. In - - I settled the charged off account with Citifinancial. Since - I have attempted to work Citifinancial and - at the - - - - - -, SC office to get a Satisfaction of Judgment submitted to - County Clerk of Court. Attached is a copy of the settlement offer and also a copy of the letter I received from Citifinancial showing the charged off account was satisfied. They refuse to submit the satisfaction of judgment information and this continues to negatively affect my credit standing and causes me... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease April 21, 2016 - On - -, 2016 I was contacted by an agent named - at Springleaf. She advised me that my installment payment of $170.00 due on - -, 2016 had not been received. I informed - that I had excessive monthly obligations and would be paying late. She offered me a deferment under the condition that I make the - payment that day, which I did. However, I did n't realize that I had paid $1.00 short so - called back the next day - at which point I paid another $2.00 and - confirmed the deferment agreement would be mailed to my home address. I received the deferment agreement... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease April 8, 2016 - My loan is for only about $8500.00 but the statements are confusing. They only show the amount owed after all interest over the life of the loan. For example I borrowed the above but my statement shows $16000.00 and this also appears on my credit report which hurts my debt ratio. It would be as if my mortgage is $60000.00 but instead of showing what I borrowed they show the amount on my statement with all 30 years interest in the total but no where does it show the original amount borrowed. Which would make it hard to see if my payment is being applied correctly. It also does n't show my... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease March 18, 2016 - -/-/2007 a personal loan was taking out with - to help with college tuition.The loan was later taken over by Springleaf Financial, we make payments of $700.00 per month, we have paid over $50000.00 on a loan that was $20000.00, and we still have an outstanding balance of $ -.Now the bill is showing a late fee of $250.00 and $450.00 in interest so nothing is being applied even though i make the payments online and on time. ... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease March 16, 2016 - I have bee making my payments I usually always pay over the regular contracted amount I always call my payment in over the phone and speak with - of the - girls that work there and by paying over the contracted amount they always tell me you are paid ahead and do n't have to make a payment next month so when I called this month because I could n't remember the due date I was told I was due more than my regular contracted payment and I asked how can that be when I always pay over the contracted amount and you guys always tell me I 'm paid ahead and do n't have to make a payment next month... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease March 10, 2016 - When I signed the papers, every time it said no penalty for early repayment, the agent put his finger on the page to point that out, so his finger hid the next line, which said : but you still have to pay the interest for the full term. ... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease March 3, 2016 - I took out a $4000.00 loan with Springleaf Financial Services. I applied online for the loan. I went into the company 's office to pick up the loan check and to complete the process.The loan term was to be 36 months, with a payment of $190.00. The loan specialist showed where they had applied several insurances unemployment, -, and - different accidental death. I told him I did not want the insurances. The worker assured me the insurance would be removed from the loan. The date of stated above loan was -/-/2015. According to Springleaf policy my documents would be emailed to m... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease February 11, 2016 - I contacted the lender ( One Main Financial ) to refinance my high interest rate loan ( 33 % ). I have never been late on this or any loan/debt in over 24 months. I told them my credit score had increased from the low - 's since origination in 2014 to - today. I was advised that would allow me to get a better rate but they would have to make a hard inquiry to verify. I told then hard inquiries negatively impact credit ratings and I did n't want to go forward if there was no opportunity for a rate reduction. I was advised that the rate reduction was possible due to my score but they had t... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease February 2, 2016 - I took out a loan with One Main Financial and paid it on time, I applied to have my home refinanced and part of the requirements of the loan was for me to pay off One Main Financial. I told the I would be paying the off and needed a pay of amount. on -/-/- I received a letter from them ( attached ) with the payoff amount of - for - -, - and said there would be a interest amount of $5.00 everyday after that. I paid $8500.00 on - -, -. They did n't tell me anything after that and I asked for a receipt or printout of what was paid. On the print out it said I owed... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease February 1, 2016 - Took out loan using car as part collateral, lost job claimed bankruptcy signed a reaffirmation for the loan.Signed up for automatic deductions from my checking that they take out every month, they are trying to collect money from before the agreement I spend endless time I get it straightened out for about a week then a different number starts calling. Some calls are threatening ... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease January 21, 2016 - I 've had a loan since - - with -, now Springleaf.. Last month they failed to withdraw the regularly scheduled payment and sent me an e-mail saying I needed to contact them about an important matter regarding my account. The e-mail was sent on - -, -. I called, not knowing what the problem could be. I was told by a customer service agent that I did not make my payment for the month of - ( which is normally withdrawn by automatic payment on the - of each month. ) I asked how and why this happened and was made to feel that I was at fault. I asked to speak to a manager... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease managing the loan or lease December 2, 2015 - I made a $1500.00 payment in - of 2015 to One Main Financial, which brought my loan balance down to $6900.00 and should have paid my loan up for 5 months. I subsequently made a payment of $270.00 in -, which brought my balance down to $6800.00. I also made a $270.00 payment in - and - but neither of those payments was applied to my balance. On - -, when I noticed the balance had not changed on my statements since -, I contacted One Mail Financial. The manager, -, stated that the accumulated interest is the reason my payments were not applied to my balance. I... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease managing the loan or lease December 2, 2015 - I have - issues with Springleaf Financial. First issue, I am not receiving statements from this company, they state that statements are a courtesy to the customer. They reported me 60 days late last month after I supposed did not make payments on the account. Which is ridiculous, why would I be late on a loan after building a relationship with this company for over 10 years? I believe the reason, that I am not getting statements is that the branch manager, - -, is discriminating against me is because I filed a complaint with the FTC this year, when her employees would not stop calli... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease managing the loan or lease November 25, 2015 - Springleaf Financial Services is overcharging my account with interest fees. ... |
OneMain Financial Holdings, LLC Consumer loan managing the loan or lease September 17, 2015 - I paid all of my credit cards off in -. I missed the change on my loan with Springleaf and paid $860.00 of the $860.00 balance. In -, I received a bill for $14.00 which I assumed was residual interest and paid that in full immediately. I 've now received a - statement for $0.00 to which they only replied they believe '' that will close out my balance. I believe I have been charged interest on the interest balance. I did n't experience 2 months of residual payments with any other credit cards I paid off on the same day. If somehow correct ( which I ca n't imagine having to pay... |
OneMain Financial Holdings, LLC Consumer loan managing the loan or lease September 16, 2015 - Springleaf - local office has taken out Hard Inquiries that were not authorized by me, amazingly 2 months apart - - 2014 and - 2014 - which is very stupid. I have not received any correspondence on these Inquiries concerning rejection. For my - payment, of $300.00, they have only credited me with a payment of $300.00, with no visible reasons on the Springleaf website or correspondence of receipt. My receipt information shows a check of $300.00 through - - Transfers. ... |