Nationstar Mortgage Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

Nationstar Mortgage Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting Ohio

My current mortgage loan servicer, Nationstar Mortgage, illegally and/or erroneously reported to the national credit bureaus in - - that my current mortgage is $34000.00 past due. This amount they reported includes $32000.00 of deferred principal that is not due/payable until the loan matures in -/-/-. This deferred principal of $32000.00 was granted in my mortgage loan modification with - - effective - -, -. This fact of $32000.00 deferred principal, which is not currently due or past due, is stated in the attached HAMA Loan Modification Agreement under item - on page - -. This illegal reporting caused my current credit union provider, - - -, to deny my application for a $25000.00 car loan in - -.

Nationstar Mortgage customer in Ohio
Mar 02, 2016

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Nationstar MortgageComplaint HistoryComplaints12/20111/20124/20125/20126/20127/20128/201210/201211/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/201611/201612/201602.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Nationstar MortgageCredit decision / Underwriting1.3%94.2%1.9%1.9%0.6%ClosedClosed with explanationClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit decision / Underwriting0.6%6.3%5.8%1.2%2.2%5.6%77.1%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
Shareholders@nationstarmail.com
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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