AES/PHEAA Student Loan Complaint

Non-federal student loan Can't repay my loan can't temporarily postpone payments

AES/PHEAA Student loan department,

Non-federal student loan Can't repay my loan Can't temporarily postpone payments Pennsylvania

I am currently unable to afford my debt due to going through a divorce and not having decent employment. I am working as a waitress part time, trying to find a teaching job in the area. I am on government assistance for health care and food stamps and with my income situation, I can hardly afford rent to support myself and my daughter, let alone student loans at the same time.

AES/PHEAA customer in Pennsylvania
Mar 01, 2016

* Source: CFPB Complaint Database

AES/PHEAA response to complaint:
Closed with explanation

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How AES/PHEAA handles Can't repay my loan complaints

Created with Highcharts 4.2.3AES/PHEAAComplaint HistoryComplaints12/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/201610/2016051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AES/PHEAACan't repay my loan93.2%4.7%2.1%Closed with explanationClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't repay my loan0.4%88.5%4.8%5.2%1.1%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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