JPMorgan Chase & Co. Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

JPMorgan Chase & Co. Bank account or service department,

Other bank product/service Account opening, closing, or management Texas

My parents - - - - banked at Chase prior to both of there deaths. I want to know how a bank account can remain active after their deaths and if the bank has any property under my father - -. I am not sure why this account was able to have someone access it and transfer money into it which my attachments upon close review demonstrate this. I am attaching files which show the timeline of employees interaction upon his death. I want to be allowed to review his estate matters as no administrator. I want permission which as a person in his will and the Texas law allows As I have a certified copy of his will and his death certificate. I request information on both my parents to be reviewed. under the Texas Estste Code : Sec. 151.003 E-AMINATION OF DOCUMENT OR SAFE DEPOSIT BO- WITHOUT COURT ORDER ( a ) A person who possesses or controls a document delivered by a decedent for safekeeping or who leases a safe


18 years of age ; or ( 4 ) a person named as executor of the decedent 's estate ina copy of a document that the person has and that appears to be a will of the decedent. ( b ) An examination under Subsection ( a ) shall be conducted in the presence of the person who possesses or controls the document or who leases the safe deposit box or, if the person is a corporation, an officer of the corporation. I look forward to visit and review by parents closed accounts.

JPMorgan Chase & Co. customer in Texas
Feb 24, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/20167/20168/201611/20160510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Account opening, closing, or management1.6%85.8%9.4%3.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management0.1%8.6%3.3%1.8%3.7%15.8%66.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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