UMB Bank Bank Account Or Service Complaint

Savings account Account opening, closing, or management

UMB Bank Bank account or service department,

Savings account Account opening, closing, or management Ohio

Bank stated that their policy when executing a trustee transfer for a Health Savings Account is to close all accounts despite explicit instructions from the account holder to transfer a specific amount of money that is less than the full balance of the account to the stated trustee.

UMB Bank customer in Ohio
Feb 23, 2016

* Source: CFPB Complaint Database

UMB Bank response to complaint:
Closed with monetary relief

Consumer disputes how UMB Bank handled their complaint

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