PNC Bank N.A. Credit Card Complaint

Transaction issue

PNC Bank N.A. Credit card department,

Transaction issue Illinois

On -/-/2016 I deposited $7000.00 in my PNC transaction account. On -/-/2016 with the funds showing available I scheduled a $6800.00 to my PNC credit card for -/-/2016. My transaction account shows $6800.00 withdrawn and credited to my PNC credit card on -/-/2016. However my credit card account shows $0.00 available balance. When I called regarding my account status I was told that PNC had to verify funds. Why does PNC have to verify cleared from funds from my PNC transaction account used to make a payment on a PNC credit card account and thereby deny me access to my funds?

PNC Bank N.A. customer in Illinois
Feb 23, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed with explanation

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How PNC Bank N.A. handles Transaction issue complaints

Created with Highcharts 4.2.3PNC Bank N.A.Complaint HistoryComplaints2/20161/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PNC Bank N.A.Transaction issue66.7%33.3%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTransaction issue0.1%5.4%3.9%3.8%0.7%26.8%58.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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