First National Bank of Omaha Credit Card Complaint

Identity theft / Fraud / Embezzlement

First National Bank of Omaha Credit card department,

Identity theft / Fraud / Embezzlement Georgia

My credit card stopped working so I contacted the bank and was told I was over my limit. I pay my balance every month and only use the card for small charges like gas once a week. My identity was compromised and over - charges were made in - 2015. The CS rep took the information and I paid the charges I was responsible to pay. I mailed a letter denying the fraudulent charges and made a police report. Several attempts have been made to talk to the bank since discovering the fraudulent charges. I keep getting a new statement showing I still owe the charges and interest.

First National Bank of Omaha customer in Georgia
Feb 23, 2016

* Source: CFPB Complaint Database

First National Bank of Omaha response to complaint:
Closed with explanation

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