Citibank Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Citibank Mortgage department,

FHA mortgage Application, originator, mortgage broker Texas

my husband had a - - - and I needed to remodify my loan my husband who was the bread winner of the family would n't be able to work any more and we were living on my -/ of - a month we went from - to mine over night. I filed they said to skip three months I was learly but I followed the instructions to the letter and they put our home in foreclosure and we almost lost it I called and wrote senators and govenors and even the president they a even tacked about - to my loan after about three months of doing this,, this was wrong and needless and needs to stop, it was citi mortage account - why is this happening to people? and can we get the money they conviently took from us my husband died - - and the stress of this did n't help I sold my home and moved to - where I have just file a complaint with -,,

Citibank customer in Texas
Feb 20, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Consumer disputes how Citibank handled their complaint

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/20151/20163/20165/20167/20169/201612/20162/20174/2017051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankApplication, originator, mortgage broker1.5%71.9%8.2%7.2%3.7%5.9%0.7%1.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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