Vanderbilt Mortgage & Finance Mortgage Complaint

Other mortgage Settlement process and costs

Vanderbilt Mortgage & Finance Mortgage department,

Other mortgage Settlement process and costs Texas

I purchased and closed on a manufactured house from - - of - on -. The deal began on - with a deposit of $500.00 ( Attachment A ). My wife and I were told that the money was only to be held as a deposit, or rather as earnest money. The check should have either been held, as promised, or applied at closing toward the purchase of the home. Neither was done, and the check was deposited by - - of - on - ( Attachment B ). The agreed purchase price was $87000.00, plus sewer, hook-ups, skirting, and pad. The total cost of the home was to be - ( all inclusive ). I have provided evidence of the original agreement price, written in the hand of the general manager of - - - -, as well as additional agreed costs, written in my hand, as " Attachment C ''. At closing, the Sales Agreement reflected a base price of $100000.00, $3800.00 more than the original agreed price. It is unclear where the additional monies came from, but the agreement was signed, under duress, as our residence


Buried within the first paragraph of the Consumer Loan Note and Security Agreement ( Attachment D ) is yet another figure of $100000.00. It is unclear how this figure was derived, and during closing, this figure was passed over with the amount receiving emphasis being $100000.00. This is not only a deceptive practice for the higher figure to be passed over at the time of closing, but it seems deceptive for the dollar amount to be hidden within a paragraph, instead of set separately and conspicuously like the lesser figure. Additionally, all of the amounts listed for the Amount Financed should be the same number. In the Truth in Lending Disclosure, Itemization of Amount Financed ( Attachment E ), the Amount Financed ( page -, line - ) is -. This figure is derived from the seemingly arbitrary $100000.00, less $3000.00 in Prepaid Finance ( page -, line - ). This was explained to me as a dealer incentive, and the offering was for $5500.00, as reflected in the Conditional Loan Approval from Vanderbilt Mortgage ( Attachment F ). This would have left a Finance Balance of $100000.00. The first mortgage statement came in reflecting a balance due of $100000.00 ( Attachment G ). The origination fee listed in the Conditional Loan Approval ( Attachment F ) was $2500.00. The amount listed in the Truth in Lending Disclosure, Itemization of Amount Financed ( Attachment E ), is $2800.00 ( page -, line - ). With all of the variable numbers in the closing documents and original agreement, it is not clear what number should be used, how it is calculated, or how it should be applied. Closing took place on -. As of this date, the home that I contracted for has not been completed. I do not believe that the home that has been provided conforms to HUD regulations, at least not in its current state. The set up of the home does not conform to state or federal law, nor does it conform to the manufacturer 's requirements. The current state of the home is evidence enough of breach of contract. The punch list for the necessary repairs is included as ( Attachment H ). The dealer has not made an effort to remedy issues with the home, and complaints are being simultaneously filed with - - -, -, U.S. Department of Housing and Urban Development, Federal Trade Commission, and the Consumer Financial Protection Bureau. The final attachment to this complaint, " Attachment I, '' is the final correspondence sent to - -, which includes a list of items that have not been completed.

Vanderbilt Mortgage & Finance customer in Texas
Feb 19, 2016

* Source: CFPB Complaint Database

Vanderbilt Mortgage & Finance response to complaint:
Closed with explanation

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